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After You Send in a Basic Health Application

Basic Health receives many applications, and processes them on a first-come, first-served basis. "Processing" means that a Basic Health staff member will review your application and any documentation you sent with it. If you are eligible, your documentation is complete, and there is space available, we will then send you a bill for your first month's premium; this bill will tell you when your Basic Health coverage will begin, as long as your payment is received by the due date.

If you are enrolling in Basic Health, the health plan you choose will send I.D. cards for you and your enrolled family members. Some health plans may require that you choose a primary care provider before they will issue your I.D. card. The enrollment confirmation letter you receive from Basic Health can serve as temporary identification until you receive your card.

It is important to remember that Basic Health is a state program; we use tax dollars to help pay for your health coverage. Because of this, it is important that we frequently verify eligibility of Basic Health members. At least once each year, Basic Health will ask you for updated documentation to verify your eligibility; this may include proof of income, residency, and family size. To ensure your continued enrollment in the program, you must respond to any requests for information completely and by the due date given at that time. This process is called "recertification." If you have to wait for Basic Health coverage because the program is full, you may be recertified soon after coverage begins.

On an ongoing basis, you are responsible for letting us know if any of the information used to verify your eligibility for Basic Health changes. You will receive a Basic Health Member Handbook (916.2 KB) when you enroll; it will explain the details. If you have questions, please view our Web site or call 1-800-660-9840.